Leading Latin American home improvement retailer simplifies kitchen remodeling process with 3D Cloud

Stuck with a tool from the 1980s – in a digital-first market

The company was running on a kitchen planning tool built in the 1980s. Technical issues were constant, the vendor was unresponsive, and the platform was too slow to innovate to meet the expectations of modern shoppers. The result was frustrated users, slowed operations, and a buying experience that couldn’t keep pace with digital-first consumer behavior.

They needed an enterprise-ready solution that could:

• Replace an outdated, unreliable tool with a modern, cloud-based platform
• Deliver high-definition visuals that make the kitchen buying journey tangible and emotional
• Enable both customers and sales teams to move from planning to purchase faster
• Scale alongside the business without adding operational friction

High-impact visualization that converts

The 3D Cloud Kitchen Planner delivered a complete shift in customer experience. The cloud-based platform lets users quickly transform ideas into real, visual kitchen projects using high-definition rendering that impresses customers and builds purchase confidence — without the technical friction of the previous tool.

Sales teams benefit equally, using the platform to speed up project creation and move customers more efficiently from planning to purchase.

Higher engagement, stronger intent, and growing sales contribution

Since launch in June 2024, the platform has driven strong user engagement across both consumer and sales team workflows, with metrics that signal high purchase intent and a direct contribution to revenue growth.

• Replacing a decades-old tool with a modern cloud-based platform that teams actually love using
• Higher conversions and improved team productivity since launch
• Customers move from inspiration to purchase faster with HD visualization
• Strong alignment with the retailer’s growth strategy and core values